Returns & Exchanges
We want you to love your glowing skin, which is why we offer a 30-day return policy on all our botanical formulations. If a product isn't the right fit for your routine, we are happy to facilitate a return or exchange for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, we will email you a prepaid shipping label to ensure your return journey is seamless and sustainable.
- 3.Package Your Items
Securely place the products in their original packaging or a similar eco-friendly box to prevent damage during transit.
- 4.Receive Your Refund
After our team receives and inspects your return at our warehouse, your refund will be processed back to your original payment method within 5-7 business days.